Client Testimonials
Average Rating:
It was a pleasure working with Kim on the sale of our rental property. She was well prepared, and answered all my questions. Kim was readily available and returned calls and emails in a timely manner. Her advice in getting the property ready for sale, and staging it, helped in selling the house quickly. I was very pleased with her efforts in selling the house, by using social media, newspapers, open houses and mls. Great work Kim, and thank you again!
Kim was an absolute pleasure to work with and we could not have felt more taken care of. Kim provided excellent resources both pre and post purchase (Mortgage Agent, Inspector, Lawyer) that as first time home buyers was extremely helpful to us. Kim worked tirelessly to put us in our dream home in our dream location in a very short time period which is incredible. After completing the purchase agreement Kim was always available to provide us with answers to any questions we had at any time of day and would always make time for us even with a busy schedule. We could not recommend working with Kim enough as her work ethic, passion and friendliness can’t be matched.
We were very fortunate to have had Kim Bertling to work with on the sale of our property. From the moment we met her we were impressed with her knowledge of the market, dedication to her clients, professionalism as well as her warm and kindhearted personality. She expressed genuine excitement about the opportunity to showcase and highlight the unique features of our home. She is very dedicated to her clients and made herself readily available to answer questions and was incredible about giving us feedback every step of the way. Even with todays declining market our home sold in two weeks thanks to Kim's exceptional marketing package and hard work. We highly endorse Kim as a compassionate, understanding and motivated agent.
My family had the difficult decision to sell our parent’s home, where they had resided for nearly fifty years. Marie Sison and Kim Bertling were our agents of choice, for this task. They were very considerate of the emotions attached to this sale, and guided us thoughtfully through the process. They were very responsive to our questions about the process. Marie and Kim helped us prepare our family home, lending us their expertise in organizing the home for sale. Our family home sold quickly, and we were very happy with the attentiveness and professionalism of Marie and Kim. We would highly recommend this team for your real estate needs!
Kim was referred to us for an urgent request we had to see a home. Kim was so responsive, was an amazing advocate for us and thanks to her hard work and guiding us every step of the way, we purchased our dream house in this competitive market. Naturally we had her list our townhouse to sell. As first time home sellers, again kim arranged everything we needed and was always in communication with us. Kim is so special and understands the way people have connections to our homes. I cannot imagine doing this without Kims knowledge and guidance throughout. She made it easy to go along for the ride because we knew we were in great hands with Kim. Kim is the perfect combination of knowledge and understanding her clients needs and hopes. Kim will be our lifelong realtor as well as the realtor of choice for our family and friends.
When we decided to list our home, we spoke with three agents. Kim Bertling was the only agent who expressed genuine excitement when she walked into our home not just about being the selling agent, but about the opportunity to showcase and highlight the many features of our home. She understood the angst that goes along with giving up a home that holds deep and cherished memories. She worked with my husband and I in a collaborative manner as opposed to dictating to us, as the expert, on how the process would play out. Kim became a partner as we navigated through the changing market and ultimately negotiated to get us what we wanted. After over 8 moves in 20 years, I can absolutely and confidently say, Kim Bertling was the best agent we have ever worked with.
Kim Bertling and Lori MacRae recently sold our house in Ancaster in mere hours! When we started looking for a new property they both worked tirelessly to find something within our price range and to fit all our special needs for our pets. Let me just say it was a huge task.
Buying a property can be so stressful but not with Lori and Kim. They never gave up looking to find us just the right house and they did it and more! Buying or selling these ladies have got you covered.
Where do we start. We have dealt with several agents in past and have never experienced a more compassionate, understanding and motivated person as Hamilton REALTOR Kim Bertling.
Never had anyone offered to take our dog for walk if we unable to get home, help pack or when power outage in area offered us over for dinner ( they had power).
Kim sold our home with the challenge of a highway in our backyard. We highly recommend Kim as your agent she understood our needs and put a SOLD sign at our house
Love you Kim thank you Susan and Rob.
I would highly recommend Ancaster REALTOR Kim Bertling. She pursues a bid tenaciously with a calm but thorough approach. Kim made herself readily available at all times, always patient and kind in her responses to my myriad questions. My house sold overprice in just ten hours after listing. Thank you Kim.
We can't say enough about the professional service that Burlington REALTOR Kim Bertling provided during our recent home purchase and sale. Whether you're an experienced property owner or a first time home buyer, the importance of having a top rated realtor on your side cannot be understated, and to that end I would highly recommend Kim to anyone. Faced with a tight timeline and all the additional complications that came on our purchase and sale, Kim was right there to reassure us that everything will be ok and helped make it a smooth transition. Extremely dedicated to the needs of her clients, it was obvious from our first meeting that Kim was willing to put in the time and effort to ensure we had a successful outcome. If ever we will be buying and selling again in a couple of years, we will look forward to having Kim look after us again.
Sincerely,
Ronald and Maria
It is with great pleasure and gratitude that I write this review of Hamilton REALTOR Kim Bertling. Her professional, kind, calm approach won me over on our first meeting. My 91 year old mother needed to make a move from her home in the Villages of Glancaster, and Kim showed herself to be kind, considerate and very professional in dealing with my Mom. Kim helped us price the property appropriately and worked tirelessly to show it. She was very sensitive about arranging times for showings that weren’t disruptive to my Mom’s life and schedule. By not staging and making changes to the decor, Kim respectfully allowed my Mom to continue to live in her home during the active listing. We were delighted that the house sold in 10 days! We are grateful for Kim’s hard work in making this difficult and stressful time in my Mother’s life, as easy as it could have been. We highly recommend Kim Bertling.
Hamilton REALTOR Kim Bertling was simply fantastic to work with throughout the entire process of finding our first home. She made us feel comfortable and well informed along every step of the way. We are so grateful for all the work Kim put in from beginning to end to make sure everything came together. We would 100% recommend her to anyone searching for their next home.
I wanted to provide some feedback on a very positive experience that my family had working with Judy Marsales Real Estate. We used the services of Ancaster REALTOR Kim Bertling. She helped us with the sale of a property in Ancaster. The overall experience was excellent. Kim handled a delicate situation with my mothers initial reluctance to agree to list with Judy Marsales and a lot of anxiety with great poise and professionalism. In the end she won my mother over with her patience and kindness. She did a number of extra little things in support of the stress we all felt managing not just a home sale and move but a major life change for my parents. Kim also had do deal with the complication of dealing with me as POA living in another province which she did very effectively. In summary we are very grateful for the quality service and personal touch that Kim gave to this account and we would highly recommend both her and your company.
Kind Regards,
Gregory Dobson
We would like to thank you so much for your help, guidance and professionalism through the recent sale of our 3 rental properties in Westdale. Kim Bertling took the time to explain the current market conditions, made informed recommendations of listing price for each property, and laid out a plan for how she would market, show and handle negotiations for our properties. She demonstrated keen respect for both the properties and our relationship with our tenants throughout the process. One of the most impressive things was her handling of the very sensitive issue of showing the properties, all of which had McMaster students in them while they were listed. We did not want just anyone entering the property and disturbing the students and she gracefully accepted the responsibility of showing the house yourself, to ensure the students felt safe and secure. I’m confident that this was a very special situation and that real estate agents wouldn’t normally conduct all showings themselves, but we very much appreciated your willingness to do this for us and – more importantly – for our student tenants!
The great thing was that the houses were only listed for a maximum of 10 days and all sold at considerably above asking price (and we felt that the asking price itself was very fair!). You carefully explained the process of dealing with multiple offers (of which we had many, due to your great marketing of the properties and follow up with potential buyers), and helped maximize our selling price.
We can’t say enough how much we enjoyed working with Kim Bertling, and in particular the outcome of the sales of our properties!
I recently decided to sell my home in Ancaster and was overwhelmed by the number of realtors available and the decisions I was faced with. A friend referred me to Kim Bertling and I was instantly impressed by her professionalism, her knowledge of the marketplace and her understanding. She didn’t rush through anything, but instead took the time to make sure I understood all of the steps required to sell. She prepared a comprehensive opinion of value on my home and explained how she would advertise and market my home to the most suitable audience. She worked very hard for me and ended up selling my home in less than two days for full asking price! I would strongly recommend Kim Bertling to anyone looking for a hard-working realtor they can count on!
Kim is a marketing powerhouse! The number of people she got through our house was remarkable and resulted in two amazing offers, allowing us to firm up the sale of our home in record time. We were thrilled with the results that Kim produced for us and would happily refer her to anyone looking for a professional realtor who will make selling their home easy!
We would like to thank Kim Bertling for helping successfully sell our home. She was professional, knowledgeable of the specific market, thoughtful and considerate of our needs. We appreciate her hard work and guidance through the negotiations. We will be sure to recommend her in the future to family and friends!
We met with Kim Bertling and after a brief discussion about our home, the current market, we knew she was the realtor for us. Her sincerity, knowledge and professionalism shone through and we instantly listed with her. She listened to our thoughts, added her input to improve saleability and when it came to price she was able to justify her price (higher than we were considering) was the right way to market our home.
She added her personal touch that showed us it wasn’t just a sale to her, but that she knows what she is doing and wants to do the best for her clients. She was always available to answer our questions and from the day it listed to the day it was sold – which was FAST!, 3 days – our questions and concerns were always addressed immediately.
She followed through in every aspect to ensure that everything went smoothly. She worked around our hectic schedules and made what can be a really stressful time of selling a home, feel so easy and effortless.
When multiple offers to purchase came in she took the time to explain the pros and cons of each and helped us choose which offer best suited our needs.
Inviting a realtor into your home to look over and advise is intimidating. Kim Bertling always went above and beyond and ensured we were comfortable with everything that was happening.
We were fortunate, our home sold fast and for the short time that Kim Bertling listed our home we were beyond impressed with how personal she made it and her knowledge. We would not hesitate to list with Kim Bertling in the future and will be recommending her to our friends and family in the future.
For a stranger to come into your home, critique your house and explain the current market and how to best manage the sale of a house, Kim Bertling went above and beyond. Our home sold in less than three days, it sold above asking price and we were given a personal touch that we had never received in the past when dealing with realtors. You will not be disappointed listing or purchasing a home through her. Kim Bertling is diligent, proactive and took a ton of weight off our shoulders in selling our home. We can’t thank her enough!
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